Warranty Information and Claim Form


BihlerFLEX™ warrants for a period of three (3) years from the time of manufacture. If an original bungee product is returned, and, in BihlerFLEX’s sole determination, has failed due to said defect or is substantively degraded from exposure to UV rays, gas, or other household chemical, you are entitled to a one time, free-of-charge replacement. Any damage that is caused by abuse or misuse of the bungee product is NOT covered by this warranty. To request a replacement, please fill out the claim form below, and include a proof of purchase. You must also return the actual bungee product to us, along with a printout of the completed claim form. The replacement of the defective BihlerFLEX bungee product is your exclusive remedy under this guarantee.


Effective January 1, 2016, these warranty terms and conditions replace and supersede in their entirety any and all warranty information contained on, or set forth in, existing BihlerFLEX packaging, labels or instructions. BihlerFLEX disclaims any and all liability for any direct, indirect, incidental, special, consequential or punitive damages arising out of, resulting from, or related to, the use of any of these products, even if BihlerFLEX is expressly advised about the possibility of such damages. In some jurisdictions, limitations of liability are not permitted, and the foregoing limitations on liability may not apply. These warranties provide you with specific rights. You may also have other rights, which may vary from state to state.


Your Name (required)

Your Email (required)

Your Address (required)

Which product requires replacement?
Please include Length, Color, and Quantity (required)

Approximate date of purchase? (required)

Place of purchase? (required)

What was your primary use for the product? (required)

What is the issue with the product? (required)